Terms of Service
Welcome to Once Upon A Time Events (“we”, “us”, or “our”)! These terms of service (“Terms”) govern your access to and use of our website and services. By accessing or using our website or services, you agree to be bound by these Terms. If you do not agree to these Terms, you may not access or use our website or services.
Refund Policy
At Once Upon A Time Events, we strive to provide the best possible service to our customers. However, please note that we do not offer refunds for our services. All sales are final.
We understand that planning a wedding can be a complex and stressful process, and we do our best to accommodate any changes or requests that you may have. However, we are not able to offer refunds once a contract has been signed and payment has been received.
If you have any questions or concerns about our Refund Policy, please don’t hesitate to contact us at info@onceuponatimeevents.com. We are always happy to discuss your options and help you find a solution that meets your needs.
Disclaimer
The information and materials provided on this website are for general informational purposes only, and are not intended to constitute legal, financial, or professional advice. We make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability, or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is strictly at your own risk.
Cookies Policy
Our website uses cookies to improve your user experience. A cookie is a small file that is stored on your device and allows us to recognize you when you return to our website. We use cookies to personalize content and ads, to provide social media features, and to analyze our traffic. We also share information about your use of our website with our social media, advertising, and analytics partners. You can change your cookie settings at any time.
Accessibility Statement
At Once Upon A Time Events, we are committed to making our website accessible to users with disabilities. We have implemented a number of measures to improve the accessibility of our website, including:
- Providing alternative text for images
- Using clear and concise language
- Providing visible focus indicators for keyboard users
- Using appropriate headings and formatting to aid in navigation
If you have any difficulty accessing our website or have any suggestions for improving its accessibility, please don’t hesitate to contact us at info@onceuponatimeevents.com.
Privacy Policy
At Once Upon A Time Events (“we”, “us”, or “our”), we are committed to protecting the privacy of our customers and users (“you”). This Privacy Policy explains how we collect, use, and share information about you when you visit our website, use our services, or interact with us.
Information We Collect
We may collect the following information about you:
- Personal information: This includes information such as your name, email address, postal address, phone number, and any other information that personally identifies you.
- Demographic information: This includes information such as your age, gender, and interests.
- Payment information: If you make a purchase through our website, we may collect your payment information, such as your credit or debit card number and expiration date.
- Technical information: This includes information about the devices you use to access our website, such as your IP address, browser type and version, and operating system.
- Location information: We may collect information about your location when you use our website or services.
- Usage information: We may collect information about how you use our website and services, including the pages you visit and the features you use.
How We Use Your Information
We may use the information we collect about you for the following purposes:
- To provide and improve our services: We may use your information to provide and improve our services, such as by responding to your requests or inquiries, or processing your orders and payments.
- To communicate with you: We may use your information to communicate with you, such as by sending you updates or promotional materials.
- To protect our rights: We may use your information to protect our rights, such as by enforcing our terms of service or defending against legal claims.
- For research and development: We may use your information for research and development purposes, such as to improve our website and services.
- For marketing and advertising: We may use your information for marketing and advertising purposes, such as to send you targeted ads or to measure the effectiveness of our marketing campaigns.
How We Share Your Information
We may share your information with third parties for the following purposes:
- To service providers: We may share your information with service providers who assist us with our business operations, such as payment processing or website hosting.
- To law enforcement or government agencies: We may share your information with law enforcement or government agencies if required to do so by law or in response to a legal request.
- To third party partners: We may share your information with third party partners for marketing and advertising purposes, such as to send you targeted ads or to measure the effectiveness of our marketing campaigns.
Your Choices
You have the following choices regarding the information we collect and use:
- Opting out of marketing communications: You may opt out of receiving marketing communications from us by following the unsubscribe instructions included in such communications.
Data Retention and Security
We will retain your information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by law. We have implemented appropriate technical and organizational measures to protect your information from unauthorized access, use, or disclosure.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We encourage you to review this Privacy Policy regularly for any changes.
Contact Us
If you have any questions or concerns about our privacy practices, please contact us at info@onceuponatimeevents.com.
This Privacy Policy is effective as of December 3, 2022.
Consent
By using our website or services, you consent to the collection, use, and sharing of your information as described in this Privacy Policy.